Ordering You can place an order simply by adding products to the webshop cart and following the check-out instructions. As soon as your order is placed, you will receive an order confirmation via email. Payment Methods We accept bank payments. With the information provided upon completing your order, you can transfer the amount due into our account using internet banking or a banking app. When paying by bank transfer, please make sure to use the IBAN or SWIFT/BIC code where appropriate, and INCLUDE YOUR ORDER NUMBER (Order ID). Shipping Orders are processed and sent within 24 hours after receiving payment. Sometimes a certain item will take longer to ship due to a particular reason. If you have any questions about your order please contact us at info@ceresseeds.com. Cannabis seeds can be send to most countries in the European Union. It is NOT possible to send cannabis seeds to many countries outside the E.U.. We charge a flat fee of € 7,95 per order for handling and shipping. Orders are shipped in unobtrusive protective packaging with a track number. There is no logo or advertising on the envelope. There will be no reference to the content on the outside of the packaging. You can follow the shipping status an order in your account. Security   We secure the transmission of information using Secure Socket Layer (SSL), the Internet’s standard – and best – technology for secure shopping. You can ensure that your transaction is secure by the presence of a closed padlock or key in your browser window. We do not distribute or sell any of your personal information to third parties. We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others. Our servers are located in the Netherlands and therefore we are committed to the institutional rights concerning privacy policy in the Netherlands. All of the customer data we collect (your account information for example) is protected against unauthorized access by means of 256 bit encryption.